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This paper examines the issue of assessing the value of social design research. It locates the emergence of social design practice and research against a background in which public and social organisations are increasingly bureauc...
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This paper examines the issue of assessing the value of social design research. It locates the emergence of social design practice and research against a background in which public and social organisations are increasingly bureaucratised as a result of New Public Management and shifts to New Public Governance. Within universities, too, organisational processes and structures require research to demonstrate impact within an audit culture. Through the study presented in this paper, we claim that the bureaucracies found in contemporary academia are ill-equipped to adequately assess generative, impactful, and multi-sited research in which value is coproduced with diverse participants. This presents challenges when attempting to understand the value of social design research. Building on social research and studies of innovation policy, sustainable human-computer interaction and evaluation, we define social design research as inventive, contingent, and political. To address the issue of its evaluation, we propose two-stage social design research. In the first stage, research issues, questions, methods, data, and 'proto-publics' are assembled, which reveal the conflicting framings and ways that value is assessed. These are re-assembled in a second stage during which the research is stabilised. The findings have implications for research managers, academics and their partners, and university administrators.
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Introducing a special issue of Policy Design and Practice on designing future governments, this article draws on growing interest in the concepts and practices of anticipation, foresight and design among policy makers in internati...
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Introducing a special issue of Policy Design and Practice on designing future governments, this article draws on growing interest in the concepts and practices of anticipation, foresight and design among policy makers in international bodies, think tanks and governments. Building on the concept of anticipatory governance, we aim to show how approaches associated with foresight and design produce a capacity for future uncertainties to be made visible and graspable, with the potential to open up participation and reflexivity in discussions about public policy issues and anticipate ways to address them, beyond public administrations. The special issue includes six papers sharing insights about scenarios, workshops, public innovation labs and co-design projects from Europe, Latin America and Australia. Some are speculativebased on a small-scale intervention or experimentwhile others are based on a larger scale project with the participation of relevant stakeholders such as public service providers, public administrations and local residents. Together, the contributions to the special issue suggest that futures and design approaches enact an anticipatory logic which is necessary for public administrations to achieve their goals, in the face of many uncertainties and in a context in which new forms of expertise, data and infrastructures are opening up government.
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Introducing a special issue of Policy Design and Practice on designing future governments, this article draws on growing interest in the concepts and practices of anticipation, foresight and design among policy makers in internati...
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Introducing a special issue of Policy Design and Practice on designing future governments, this article draws on growing interest in the concepts and practices of anticipation, foresight and design among policy makers in international bodies, think tanks and governments. Building on the concept of anticipatory governance, we aim to show how approaches associated with foresight and design produce a capacity for future uncertainties to be made visible and graspable, with the potential to open up participation and reflexivity in discussions about public policy issues and anticipate ways to address them, beyond public administrations. The special issue includes six papers sharing insights about scenarios, workshops, public innovation labs and co-design projects from Europe, Latin America and Australia. Some are speculative—based on a small-scale intervention or experiment—while others are based on a larger scale project with the participation of relevant stakeholders such as public service providers, public administrations and local residents. Together, the contributions to the special issue suggest that futures and design approaches enact an anticipatory logic which is necessary for public administrations to achieve their goals, in the face of many uncertainties and in a context in which new forms of expertise, data and infrastructures are opening up government.
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This conceptual paper discusses the use of Co-Design approaches in the public realm by examining the emergence of a design practice, prototyping, in public policy-making. We argue that changes in approaches to management and organ...
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This conceptual paper discusses the use of Co-Design approaches in the public realm by examining the emergence of a design practice, prototyping, in public policy-making. We argue that changes in approaches to management and organisation over recent decades have led towards greater flexibility, provisionality and anticipation in responding to public issues. These developments have co-emerged with growing interest in prototyping. Synthesising literatures in design, management and computing, and informed by our participant observation of teams inside government, we propose the defining characteristics of prototyping in policy-making and review the implications of using this approach. We suggest that such activities engender a 'new spirit' of policy-making. However, this development is accompanied by the further encroachment of market logics into government, with the danger of absorbing critiques of capitalism and resulting in reinforced power structures.
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Since the 2008 financial crisis, it has become increasingly common to find people trained in product, user experience, or service design involved in designing systems and configurations to achieve social or policy goals in the Glo...
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Since the 2008 financial crisis, it has become increasingly common to find people trained in product, user experience, or service design involved in designing systems and configurations to achieve social or policy goals in the Global North.~1 This expansion of design practices has been accompanied by growing awareness of the challenges resulting from designers tackling social issues, or from design methods being used to address policy challenges.~2 Such designing aims to effect social changes, but few, if any, of these professionals explicitly claim to engage with inequalities. Such a claim would be a political one. It would recognize design as a bona fide conduit for confronting, exposing, and ameliorating inequalities, as well as the structural and ideological causes of these inequalities. If there is a version of social design that does this, we take this to overlap with design activism and the decolonizing design agenda, whose quests for political agency are clearer.~3 However, at the same time we recognize that practitioners within social design have a sense of agency. Social design provides a space to engage their core ethical values.~4 The themes that they address—such as homelessness, healthcare, education, or unemployment—involve tackling symptoms of inequalities, if not their causes.
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This special issue would have been impossible if not for the creativity, passion, and labor of its contributors. We thank them sincerely for their great work and professional collaboration in putting this collection together. We h...
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This special issue would have been impossible if not for the creativity, passion, and labor of its contributors. We thank them sincerely for their great work and professional collaboration in putting this collection together. We hope that readers gain as much from reading their works as we gained by working with them. A grateful thanks to an excellent group of reviewers who gave much time and effort to help assemble this special issue. Both our editorship and the collection's individual articles have greatly benefitted from their critical reflections and perspectives.
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